Knowledge Hub
GuidesTutorialsSecurity
Log In
Contact Support
Library & Integrations

How to Use Integrations
Integrations: Best Practices & Troubleshooting
How to Use Library
Library Best Practices & Troubleshooting
What are Integrations & When to Use Integrations
Assistant

When to Use the Assistant
Where to Use the Assistant
Uploading Documents to the Assistant
Assistant Tips & Trouble Shooting
How to Use the Assistant
Summarize

What is Summarize & When to Use Summarize
Summarize Best Practices & Trouble Shooting
How to Use Summarize
Simplify

How to Use Simplify
Simplify Best Practices & Trouble Shooting
What is Simplify & When to Use Simplify
Email

How to Use Email
What is Email & When to Use Email
Email - Best Practices & Troubleshooting
Translate

Translate Best Practice & Troubleshooting
How to Use Translate
What is Translate & When to Use Translate
Need more help?

Send us a quick email with a brief explanation. We will respond and resolve the issue as soon as possible.

Submit ticket

Uploading Documents to the Assistant

Attach documents to have the Assistant analyze, review, compare, or extract information.
‍

How to attach documents:

  • Drag and drop files directly into the text box, or
  • Click the + icon and select "Attachments" to choose files from your computer
    ‍

Capabilities:

  • Supported formats: PDF, DOCX, TXT, XLSX, CSV, XLS, PPTX, EML, MSG
  • File size: Up to 50MB per document
  • Capacity: Up to 25 documents per query, with a total capacity of approximately 2,000-3,000 pages depending on language (non-latin language require more processing) document density and formatting
  • OCR: Scanned documents are automatically processed
    ‍

Priority of sources:

When you attach documents, the Assistant prioritizes those attachments over searching the web or Library sources, unless you explicitly instruct otherwise. Attached documents represent your immediate focus and will form the primary basis of analysis.
‍

What you can do with documents:

  • Analyze - "What are the termination provisions in this agreement?"
  • Review - "Review this contract for data privacy risks"
  • Compare - "Compare these two NDAs and list all differences"
  • Extract - "Extract all payment terms and create a table"
  • Summarize - "Summarize the liability provisions"
  • Apply law - "Does this employment contract comply with California wage and hour law?"

    ‍
Attach only relevant documents

The Assistant performs better when you attach only the documents directly relevant to your query. Uploading unnecessary or tangentially related documents can dilute focus and reduce the quality of analysis.

‍

❌ Too many irrelevant attachments:

Attaching your client's entire corporate file (articles of incorporation, past contracts, meeting minutes, correspondence) when you only need analysis of a specific vendor agreement.

✅ Only relevant attachments:

Attaching the vendor agreement, your standard terms template for comparison, and any prior correspondence specifically about the disputed terms.

‍

Tips for optimal processing:
  • Picture-heavy documents: Files with extensive images, graphics, or complex formatting (especially PPTX) may not process as effectively as text-based documents
  • OCR challenges: Some scanned documents—particularly those with poor scan quality, handwritten notes, or unusual fonts—may be difficult for OCR to process accurately
  • Processing tip: If a document fails to process correctly or OCR produces errors, copy and paste the text directly into your prompt instead of attaching the document. The Assistant performs better with direct text input than with poorly scanned attachments

‍

Selecting Library Sources

Select library sources when you need documents as a whole for analysis, drafting, or review.
‍

How to select library sources:
  • Click the + icon in the chat
  • Select "Library" to open the Library Picker
  • Search or browse your library folders
  • Select up to 25 documents

Faster processing:

Selecting library sources processes faster than uploading the same documents as attachments. When working with documents already in your Library, always use the Library Picker for optimal performance.
‍

When to use Library vs. Attachments:

Browse docs
November 24, 2025

Unlock your organization’s knowledge.
Amplify your legal expertise.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Legal
Privacy Policy
Legal Notice
Cookie Policy
Master Subscription Agreement
Contact
Tools
Assistant
Summarize
Email
Translate
Simplify
Library
Security
Trust Centre
Status Page
© 2025 Casepal AI, Inc. All rights Reserved.